Testimonials

Customer Testimonials

We aren’t happy until our customers are.

 


 “Casey guided us through the process of building our home demonstrating a strong commitment to helping us achieve our vision. He took the time to understand what we wanted from both an aesthetic and practical standpoint. Casey was able to bring together a highly skilled team of professionals to execute our project. Most importantly, he respected our timeline and budget and his attention to detail went beyond expectation. Casey is knowledgeable and was fantastic to work with - we highly recommend him.”

Allison Newton Jared Steinfel

“Casey’s commitment to clients goes beyond a normal business relationship.  He has always been there for us during the entire process of building our new home.  He is still there today.  Building a custom home is full of surprises and unexpected events, his experience in managing each and every situation with our best interests in mind has surpassed our expectations.  If you are looking for a partner to build your new custom home, who will be there for you at every step, then you must choose Casey.”

Rodney Hill

“Casey has an extraordinary ability to communicate effectively with all parties involved in the building process, from the fine details with the architectural renderings to the minutiae with all of the trades and everything in between.  He does this in a straightforward manner that is transparent and respectful.  Building a custom home by its nature can be complex and will always come with surprises along the way.  Casey was always available on short notice to deal with these surprises and more importantly get them solved.  I would highly encourage anyone looking to build a custom home to have Casey on their team.”

Michael Wagman

 

“My husband and I were most fortunate to be introduced to Casey Brooke when deciding to build our new home approximately six years ago.  Casey was the Project Manager on the job and he made the entire project a most pleasurable experience.  Casey took full responsibility for everything from Day 1 and assured me that any stress that may occur was his and not mine.  He always lived up to this.

Casey never made assumptions when important decisions were required.  We discussed the issues and problems until we arrived at a resolution that made me happy and was workable for him and his tradespeople.  He showed great talent and creativity to accomplish this.  It also gave me great satisfaction to see the enormous respect that Casey always showed towards his tradespeople and, therefore, showed in their work and commitment to him.

Casey advised us from the beginning when to expect our home to be completed and he was able to meet that deadline.  But Casey’s commitment to a Project does not end with the completion of the work.  Still after nearly four years that our family has lived in our home, he continues to assist us with obtaining any required service when necessary.

It gives us great pleasure to recommend Casey to anyone looking for an honest, trustworthy and committed individual to tackle any project for them.”

 

Este and Ivor Hughes


“I flew home from Florida a week ago and enjoyed the opportunity to have a look at our gorgeous porch in a snowy setting. It looked wonderful and we look so forward to a full season of use this coming summer. You surpassed our expectations in every way including making it appear that it was part of the original construction of the house and not an "add on". 
 
Word on the street is that BrookeBuilt is growing rapidly and that comes as no surprise. I expect it won't be long before you will be choosing which projects to accept and how nice will that be! While the building of our home may have been contracted to Sherwood Homes it was actually built by Casey Brooke and so for you this career change is business as usual. We learned very quickly that the success of a large residential build is dependent upon a team of professionals led by someone you can trust. Your amazing relationship with the best trades in the business, a relationship built on trust and mutual respect, made it obvious from the outset that we had both of those bases covered.
 
Having been in the Human Resources field for most of my career I have always believed that people are successful when they surround themselves with successful employees. During the very complex foundation work for our porch we had the pleasure of dealing with Chris Van News. Of all the tradespeople we encountered Chris stood out as the best of the best. The most important attribute of any tradesperson is doing what they say they will do when they say they will do it. Chris never let us down in that regard. He is a great communicator, hard worker and highly reliable individual. As you grow your business let me suggest he would be a great addition to your staff. He provided a strong supervisory role on our project and had an intuitive sense to bring you into the picture as required. He quickly clued into Lois's desire to keep the site orderly and clean and surpassed her expectations in that regard. Bottom line, I believe he's a guy you could trust to delight your most important customer.
 
Look forward to catching up upon our return to Toronto.”
 
All the best and wishing you continued success,

David Wells 
 


We entrusted Casey and BrookeBuilt to build our home.  It was clear from our very first meeting with Casey that his relationships with his clients are the driving principle of his professional practice and an integral part of his personal character.  Casey is a hands-on active manager who is present, available and responsive throughout every step of the building process.  He carries a philosophy whereby every avenue is worth exploring, and no decision, however big or small for his client, is taken lightly.  Our project involved many challenging design aspects from maintaining an existing front facade to carrying out very specific finishing details.  Casey and BrookeBuilt demonstrated the technical expertise, experience and highly skilled team and network of consultants and trades to deliver on such a project.  The finished product is outstanding, and we couldn't be happier with our new home. 

Amy and Jon


Casey and the Brookebuilt team’s expertise and professionalism was evident from Day 1. They worked seamlessly with our architect, designer, landscapers and the city to bring together a complex project and deliver our dream home in a timely manner even during the pandemic. Casey is always a phone call away and the level of service and care is exceptional.

R Tsang

We are very grateful to have worked with Casey and his team on our new home. As it was our first time building a custom home and having some trepidation at the scale of the project, we knew that finding someone we could trust was paramount and interviewed a number of potential builders to find the right fit. Casey was the only one who emphasized the concept of respecting the client and we are pleased that he and his team lived up to that commitment, day in and day out. Looking back on the 18-month journey, we are in awe of how well managed the process was, with the Brookbuilt team handling as much as possible and being responsive to all our needs. Everything was done with integrity, transparency and expediency. We would not hesitate to partner with Brookbuilt again, theirs is truly the dream team. 

Carmen and Jimmy Leung